Student Assistant (Data Center Services), Ref # 9511

ITS will not offer permanent employment to any candidate unless the candidate provides documentation that they are authorized to accept work in the United States on a permanent basis. It is the policy of ITS not to hire F1 or H1 visa holders for permanent employment or to sponsor non-immigrant aliens for temporary work authorization visas or for permanent residence.

Minimum Qualifications

• Must be a US citizen or foreign national eligible to work in the United States
• Must be 18 years of age or older
• Must be currently attending a New York State college, university or graduate program, or be a resident of New York State attending a college, university or graduate program outside of New York State
• Must have completed a minimum of one (1) year as a student at a degree-granting two or four-year college or university (completion of one year’s worth of academic credits over a more extended period of time may qualify part-time students) OR currently enrolled graduate student or accepted in a graduate degree program
• Must have a minimum grade point average (GPA) of 2.0 or equivalent to a C.

Duties Description

The position will work on Service Requests and incidents assigned. The position may have to work in groups to implement projects at the direction of the groups management and supervisor and communicate effectively and positively in group settings. 

Duties include, but are not limited to:

• Linux account administration, software installations and upgrades, performance tuning, troubleshooting, and maintenance.
• Development and publication of documentation including operational procedures, technical manuals and related records for other Technical Services staffs.
• Utilize and promote centralized management administration toolsets.
• Standardize configurations using modern DevOps automation techniques.
 

The Office of Information Technology Services is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage all individuals with disabilities to apply.